Add Feedback Field to Zendesk Guide with Slack notification

Setting for Slack Integration

Get Incoming Webhook url based on the following article.

Setting for Zendesk Guide

The following files to be updated.

  • article_page.hbs
  • script.js
  • script.css


In article_page.hbs, there is the following code.


Add the following style to the bottom of style.css.


Put it at the end in document.addEventListener(‘DOMContentLoaded’, function() {} in script.js. Also, set the WebHook settings retrieved by Slack in the url variable




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